TERRIBLE customer service. Their app is worthless, orders placed get discarded without warning, their employees like to scream at you and can't seem to remember previous dealings (with the same person). Their communication is nonexistent. Had originally started out using Pet Food LTD, they were great. Then Phillips bought them out and everything went down hill. Every single order has been messed up in some way, and they DO NOT care or help; nothing is their fault (even when it absolutely is).
Literally, one of the worst companies I have ever worked with. Comparable to cell phone or cable companies. I wish there was a negative star rating. Orders don't show up and I have to call for explanation, talk to several different people, and they take forever to credit your account, if at all. Still waiting on $100s in credit for a rock order that never showed up. Tanks show up broken all the time. Ordered 100 packs of frozen food, no show and had to call and find out they don't deliver frozen food to my area. Thanks for the heads up! I am currently looking for a new supplier. Anything to avoid ordering from them. Also, they are going through some type of merger, so none of my order information shows up correctly.... ever. Online or when I call in.
Just unbelievable. Bad service. Detrimental to the industry. Sad... been in the industry long time and many like this outfit do not care.
Very nice people, friendly, will work with your schedule as long as you call them and you can be there by 2 pm or so
Phillips goes out of their way to get products here at awesome prices. They're a massive asset to us growing our business. Could not be happier with how hard our inside rep (Kaler M. works to get our orders in, he is a phenom. They're fast with credits and returns - Don't question on damaged products and have great customer service. 5/5
Phillips Pet Food Supplies is a US Point Of Interest based in Easton, New Jersey. Phillips Pet Food Supplies is located at 3747 Hecktown Rd, Easton, PA 18045, USA.
Please contact with Phillips Pet Food Supplies using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Phillips Pet Food Supplies opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find Point Of Interest in Easton