Great staff, a little awkward equipment arrangement, & uncomfortable and potentially dangerous group exercise room.
Older gym, very unorganized, window curtains as tanning bed door in men's locker room. Quick to withdraw money but refund is nearly impossible. Better to go to LA Fitness and get a tanning package elsewhere. This place is not very accommodating.
I do NOT recommend this gym. I will be going back to LA Fitness where they actually care about their customers.
By far the worst customer service I have ever experienced. The staff is rude and the manager is never available to speak to. Trying to cancel my membership has costed me $140 so far and they’re still charging. They never explain a 30 day cancellation period to you and after you write the a letter of cancelation, they don’t mail it to the financial company so that your “30 day period” can start. I will be charged for yet another month because everyone who works there is a money hungry, incompetent, careless ass.
At the lower price point and good people, I still recommend the place. Make sure to consider the above issues before you sign the agreement though.
Staff has always been nice, friendly, and helpful - and that gets most of my positive ratings.
I've been going here 3 times weekly for 3 months now and really like this gym. I like the layout and equipment better than the one in Bethlehem even though that one is only 5 minutes from my house. Also enjoy the movie theatre although I never get to watch an entire movie. Initially I signed up with a trainer and was so glad I did. The trainer was always prompt, very encouraging and very helpful. Staff has always been friendly and the gym is clean. I signed a contract for $19.99 a month for one year. Bottom line is if you can't commit to using the gym for a year then don't sign a yearly contract.
Quite often, Bumper Plate/Kettlebell area is closed off for group exercises. It's hard to gauge when it may be available even with the posted schedule (same group exercise may/may not use the area)
Exercise machines are little too close, and could use better organization (there is not enough space to organize it better though).
The group exercise room is small and equipment stored in the room makes it less useful for classes. A/C doesn't keep it cool when it's hot, and condensation makes the floor dangerously slippery when it's cold.
Very clean gym. Friendly staff and working machines. Can't ask for much more
Retro Fitness is a US Gym based in Easton, New Jersey. Retro Fitness is located at 2417 Nazareth Rd, Easton, PA 18045, USA.
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